dont trust citibank introduce a friend program. they are not genuine with their rewards. i introduce 18 friends. and only 8 got approved. even the one with platinum card got rejected. must be if 10 approved they have to give me notebook. look at the damn reply as below. they dont even review the situation.
Dear Mr Shiro,
Thank you for your e-mail dated 3/16/08 regarding card application.
We are sorry for the rejection of the application. However, as part of
our confidentiality policy that we are unable to reveal the reasons for
rejection. The approval is determined by our credit committee.
In general, the criterias are based on the documents that you submitted
to us such as your EA form or EPF statement, your previous statements
of
accounts and proof of employment, etc. There are specific guidelines
that governs the approval but we are unable to disclose them.
We hope the above clarifies.
Thank you for using Citibank Online and have a nice day.
Regards,
Gopinath Goval (Mr)
Internet Service Support
Citibank Berhad
Important:
Please do not send any account instructions and confidential details
such as credit card numbers, changes of address, PIN numbers,
passwords,
or other important information through regular emails.
For Citibank customers, please send your account instructions and
confidential details by logging in to Citibank Online
(http://www.citibank.com.my) with your Credit Card or ATM Card Number
and I-PIN and use your Mail Box to compose a message.
Original Message Follows:
————————
Form Message
subject:Contact Us (Pre-Login)
Handphone:0124098163
Email:shirockw@yahoo.com
Address:Puchong Selangor
Your message for Citibank:To the complain department.
I am very upset with Citibank as promised in the last year promotion on
the “introduce a friend rewards”. Me and my friend work
hard
and supposed to get a notebook after introducing 18 person to this
program but only 8 person are approved. The rest are rejected for no
reason? Even the one with Platinum card? Is this just to attract people
to introduce friends but limit the rewards.
We even deliver all the forms ourselves to the Citibank HQ and
requested
for chop sign receive.
Hope there is an explaination on why we are not getting the notebook
and
why the other 10 person was rejected. Maybe Citibank isn’t genuine with
their rewards though.
ReferenceNum:00396346
